Shipping

Shipping information

GrüneStrasse operates from offices in Fairfax, Virginia and Holland, Michigan but ships from our warehouse in Tracy, California.  We ship within 24 hours of your order, except on holidays and weekends, when our warehouse is closed.

FREE SHIPPING for Shellback purchases applies to orders in the United States only.  GrüneStrasse delivers to most countries worldwide as detailed below:

– FREE SHIPPING on all orders over $75
– For orders under $75, local USPS rates apply

 

Price Estimate for (1) Backpack:  $57.69 USD

Price Estimate for (1) Backpack:  $60.15 USD

Price Estimate for (1) Backpack:  $74.87 USD

Belgium, France, Germany, Great Britain, Ireland, Italy, Luxembourg, Netherlands, Vatican City

Price Estimate for (1) Backpack:  $126.87 USD

Bulgaria, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Russia, Slovak Republic, Slovenia, South Africa

Price Estimate for (1) Backpack:  $88.37 USD

Andorra, Austria, Azores, Denmark, Faroe Islands, Finland, Greece, Greenland, Iceland, Liechtenstein, Malta, Norway, Portugal, Spain, Sweden Switzerland

Price Estimate for (1) Backpack:  $72.10 USD

Hong Kong, Singapore, Taiwan, Japan, Republic of Korea, 

Price Estimate for (1) Backpack:  $67.60 USD

Anguilla, Antiqua, Barbuda, Aruba, Bahamas, Barbados, Bermuda, British Virgin Islands, Cayman, Curacao, Dominica, Dominican Republic, Grenada, Guadeloupe, Haiti, Jamaica, Martinique, Montserrat, St. Kitts, St. Lucia, St. Vincent, St. Maarten, Trinidad and Tobago, Turks and Caicos

Price Estimate for (1) Backpack:  $83.01 USD

Australia, Guam, Indonesia, Macao, Malaysia, New Zealand, Philippines, Thailand, Vietnam

Price Estimate for (1) Backpack:  $80.35 USD

Bahrain, Brunei Darussalam, Cyprus, Egypt, Israel, Jordan, Kuwait, Lebanon, Oman, Palestine, Qatar, Saudi Arabia, Syria, Turkey, UAE, Yemen, Oman

Price Estimate for (1) Backpack:  $99.03 USD

Argentina, Belize, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, French Guiana, Guatemala, Guyana, Honduras, Nicaragua, Panama, Paraguay, Peru, Suriname, Uruguay, Venezuela

Price Estimate for (1) Backpack:  $80.80 USD

Price Estimate for (1) Backpack:  $123.96 USD

Afghanistan, Albania, Algeria, Angola, Armenia, Azerbaijan, Belarus, Bangledesh, Benin, Bhutan, Bosnia-Herzegovina, Botswana, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Congo, Croatia, Djibouti, Equatorial Guinea, Eritrea, Ethiopia, Fiji, French Polynesia, Gabon, Georgia, Republic of, Ghana, Guinea, Guinea-Bissau, India, Iraq, Kazakhstan, Kenya, Kyrgyzstan, Laos, Lesotho, Liberia, Libya, Macedonia Republic of, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nepal, New Caledonia, Niger, Nigeria, Pakistan, Papua New Guinea, Reunion, Rwanda, Samoa, San Marino, Senegal, Serbia Republic of, Seychelles, Sierra Leone, Sri Lanka, Swaziland, Tanzania, Togo, Tonga, Tunisia, Turkmenistan, Uganda, Ukraine, Uzbekistan, Vanuatu, Wallis and Futuna, Zambia, Zimbabwe

International Shipping Rates will be applied at Checkout

Tracking

After your order has been shipped you will receive an email which contains the link to the online tracking of FEDEX Domestic or International Shipping.  Please be aware that it might take up to 24 hours from the receipt of your shipping confirmation email before the online tracking is visible.

Returns

We’re happy to offer an exchange or refund on undamaged items FREE OF CHARGE if you have ordered from the USA.

Orders within the United States

If you wish to exchange your order that you have received, we are only able to exchange the size or color of the product you originally ordered. We are not able to exchange from one product (eg a backpack) to another (eg a jacket). If you wish to change to a new product, please return your original order and make a new order on our website for the new product.

 

Orders to Other Countries

If you wish to exchange your order that you have received, we are only able to exchange the size or color of the product you originally ordered. We are not able to exchange from one product (eg a backpack) to another (eg a jacket). If you wish to change to a new product, please return your original order and make a new order on our website for the new product.

If you have ordered outside of the USA  or you would like to return your product another way, you will need to pay all shipping costs of returning the goods, please email [email protected] quoting your order number, state the reason for your return and then send direct to:

GrüneStrasse Backpack Co.
1413 Kurtz Road
McLean VA 22101

Shipping Policy

If you order Products from our site for delivery outside the USA, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination.  You will be responsible for payment of any such import duties and taxes.  Please note that we have no control over these charges and cannot predict their amount.  Please contact your local customs office for further information before placing your order.

Eco-Friendly Packaging

Shellback Bike to Work Backpack Arrives in this Eco Enclose Mailer

GrüneStrasse uses recycled mailers to ship our products and eliminates as much packaging waste as possible.  Secondly, we do not produce product cards, warranty sheets, and user manuals on paper as those packaging additions tend to end up in the landfill within days.

GrüneStrasse Recycled Poly-Mailers:

  • Are specifically designed to fit (1) Shellback backpack and assorted accessories.  Waste not, want not.
  • Are re-usable.  The mailers can be used to send back returns or for use in another shipment of your choice.
  • Are made from 100% recycled materials
  • Durable, moisture, tear, and tamper resistant

Contact Us

Still have concerns, let us know. We are glad to help!

US

US 6664 Audubon Rd.

Holland, MI 49423

+1.202.731.5708

VN

Số 1/66 Tô Ngọc Vân

Tây Hồ, Hà Nội, Việt Nam

+84.096.960.4080

 

Mission

To Provide High-Quality, All-Weather, Safety-Enhanced Transportation Solutions for Bicycle Commuters.